The full suite of utility communications solutions from a proven partner.
Data-driven innovation for utility companies.
Explore solutions that can help you improve the quality and delivery of your communications and address your business objectives—all in less time, using fewer resources.
The Ricoh portfolio includes software, hardware and professional services. More important, our integration expertise brings together new and legacy products for seamless, efficient operation.
Examples of how our data-driven solutions can help you:
Renewable energy modeling
- Define renewable sources and people's propensity to use renewable energy
Late pay modeling
- Identify customers who have the propensity to pay late
Equal pay modeling
- Structure budget billing plans, which average a customer's payments each month of the year
- Define and launch paperless communications for customers seeking e-based relationships
Utility communication solutions from Ricoh
Customer Marketing Suite for Utility Companies: Predictive Modeling
A behavior-based suite of predictive models that help you identify customers who have the greatest and least propensity to take future action related to the models below.
Customer Marketing Suite for Utility Companies: Strategic Services
Creation of a communications strategy that leverages Precision Marketing and addresses the opportunities and threats of your customer portfolio.
Customer Marketing Suite for Utility Companies: Delivery Services
Execution of marketing campaigns that address key customer pain points. Supportive analytical services focus on historical data to reveal customer portfolio findings, such as attrition, cross-selling and opportunities to improve results. Execution includes:
Document Composition Services
Assessment followed by identification and implementation of a document design solution, or consultation on specific tasks.
Digital Postal Mail (available U.S. only)
A realistic paper suppression alternative for consumers who prefer to conduct transactions online.
Automated Document Factory and Managed ADF Services
End-to-end workflow technology based on InfoPrint® ProcessDirector™ software that supports Advanced Function Presentation™ (AFP™) or Adobe® PDF data streams. Available as an on-site implementation or via the cloud.